Appeals
Authors may appeal a rejection decision by sending an appeal to the editorial office at appeals-complaints@infinity-ipc.org. Upon receipt of an appeal, the editorial office will forward it, along with the manuscript and relevant materials, to the handling editor or a newly designated editor, depending on the nature of the appeal. Authors must not submit the manuscript to another journal until a final decision is issued. The academic editor may uphold the original decision, request a revision, or seek additional peer review. A rejection decision approved by the Editor-in-Chief is final.
Complaints
All complaints are investigated fairly and confidentially. The editorial office handles complaints in accordance with COPE guidelines. Complaints related to ethical, scientific, or legal concerns regarding published articles or editorial processes may be submitted via the contact form or by email at appeals-complaints@infinity-ipc.org.
Readers are encouraged to contact the corresponding author first. If no satisfactory response is received, the editorial office will review the complaint and, if necessary, consult the Editor-in-Chief. Anonymous complaints and those raising valid ethical or scientific concerns will be assessed. Personal criticisms or differences in professional opinion will not be considered. Complainants will be informed of the outcome or the reason for dismissal and may request confidential handling.
Post-publication corrections and updates
Minor errors that do not affect the scientific meaning (e.g., spelling or formatting) may not require correction.
Corrigenda are issued for major errors affecting metadata, authorship, ethics, or scientific interpretation, including errors in data, figures, tables, author lists, affiliations, or key sections (e.g., funding or acknowledgments). Approved corrections are republished with a linked correction notice.
Author name changes requested for personal or privacy-related reasons (e.g., gender identity, marriage) may be made without issuing a public correction notice.
Retractions: We follow COPE recommendations for retractions. Articles may be retracted for serious errors, data fabrication, plagiarism, ethical violations, or other issues that compromise the integrity of the scholarly record. Retracted articles remain accessible with a clear retraction notice and watermark and must not be cited. Partial retractions may be issued when appropriate. In exceptional cases involving legal or safety concerns, articles may be removed from the website and from indexing services.